PureVPN
Overall User Rating – (Jump to user reviews)
Website: www.purevpn.com
Price: From $2.95 / Month. (If purchased via 24-month plan) Accepts Bitcoins.
Our Rating: – 93.4%
Protection: 4/5
Software / GUI: 4.5/5
Features: 5/5
Speed: 5/5
Ease of Use: 4.5/5
Service Overview and Reviews
Protocols: PPTP, SSTP, L2TP, OpenVPN
Service: PureVPN provides a paid VPN service with 2100+ servers in 140+ different countries. Unlimited server switches with unrestricted speed across the whole network.
IPs are shared with unlimited data transfer and P2P traffic is allowed on certain servers.
The PureVPN Software is excellent with some great features, including a traffic log chart, auto-reconnection and split tunnelling allowing you to direct certain traffic through the VPN tunnel while sending other traffic directly through your local network’s default gateway.
Easy step-by-step tutorials guide you through set-up for Windows, Mac, Linux, iphone and Android.
Up to 5 multi logins enables you to connect all your devices.
The PureVPN business package offers a dedicated secure connection server with 10,000 GB bandwidth. Easy set-up and dedicated support.
Privacy: PureVPN do not log any user activity (sites visited, DNS lookups, emails etc.) See their Policy/Terms/FAQ
Note: PureVPN log access attempts to their servers (for security and troubleshooting). These are kept for 5 days. To prevent fraudulent sign-ups PureVPN may ask for a verification document as part of their sign-up process.
Our Thoughts: PureVPN provides a great service with a good server choice, excellent speeds and very good customer support. The client software is very slick and easy to use and comes with loads of add-on features. Excellent value if purchased via the 12-month option.
PureVPN User Reviews
loading...
Please rate PureVPN from your own experience via the form at the bottom of this page.
PureVPN Speed Test Results
PureVPN Speed Test
Below you can see our testing results for PureVPN . For more details of how we conduct our speed tests go to VPN Speed Tests.
Test PC #1 – United States – OS (Mac OSX) – ISP (Cox)
| SpeedTest.net (Iron) | Location | Ping | Download | Upload |
| Not Using VPN | United States | 39 | 23.57 | 8.50 |
| PPTP | Netherlands | 166 | 6.97 | 7.24 |
| PPTP | United States | 32 | 17.15 | 6.61 |
| PPTP | United Kingdom | 184 | 5.61 | 4.51 |
| PPTP | Canada | 94 | 16.25 | 5.46 |
| PPTP | Sweden | 229 | 4.64 | 6.27 |
| Download Test (Curl) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United States | 620M | 1682K | 06:19 |
| PPTP | Netherlands | 620M | 1175K | 08:59 |
| PPTP | United States | 620M | 1470K | 07:11 |
| PPTP | United Kingdom | 620M | 767K | 13:47 |
| PPTP | Canada | 620M | 1183K | 08:56 |
| PPTP | Sweden | 620M | 790K | 13:23 |
| P2P Test (Transmission) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United States | 729.1Mb | 1.67Mb | 06:55 |
| PPTP | Netherlands | 729.1Mb | 1.0MB | 12:23 |
| PPTP | Sweden | 729.1Mb | 1.31Mb | 09:16 |
| PPTP | Canada | 729.1Mb | 1.61Mb | 07:33 |
Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)
| SpeedTest.net (Firefox) | Location | Ping | Download | Upload |
| Not Using VPN | United Kingdom | 32 | 10.56 | 0.94 |
| PPTP | Netherlands | 48 | 10.11 | 3.28 |
| PPTP | United States | 112 | 6.08 | 0.58 |
| PPTP | United Kingdom | 41 | 10.17 | 3.35 |
| PPTP | Canada | 108 | 8.73 | 2.11 |
| PPTP | Germany | 67 | 7.23 | 2.85 |
| Download Test (Curl) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United Kingdom | 620M | 1241k | 08:31 |
| PPTP | Netherlands | 620M | 990k | 10:41 |
| PPTP | United States | 620M | 480k | 22:01 |
| PPTP | United Kingdom | 620M | 1144k | 09:15 |
| PPTP | Canada | 620M | 863k | 12:15 |
| PPTP | Germany | 620M | 434k | 24.21 |
| P2P Test (uTorrent) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United Kingdom | 695Mb | 1.1Mb | 10:22 |
| PPTP | Netherlands | 695Mb | 1.1Mb | 10:36 |
| PPTP | Germany | 695Mb | 0.94Mb | 12:45 |
Tips: P2P is not permitted on all servers, but they have a decent selection of several designated P2P servers.
Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
I would like to thank to Nauman who gave his endless support to solve my issue
thanks purevpn customer online service team
Paid for their 3 day trial, however could not even last 24 hours, then requested cancellation. Note that PureVPN do NOT provide satisfaction guarantee/refund for their paid trial. PureVPN windows client provided awful speeds – about only a third what you would normally get from other VPN providers – and dropouts. Servers in my country (Australia) were slower than servers in other countries. Full feedback was provided when requesting cancellation on the first day, however NO contact from Support over the following 2 days before the trial ended. Even now, a month after the trial, nothing from Support. Won’t use PureVPN again.
@Chris, It is to inform you that we offer a 3 day money back guarantee but conditions apply. In order to make sure provision of non black listed IPs those conditions are applied. If you think you qualify for refund please contact us via email and you will be assisted accordingly.
Best Regards,
Q. Nauman M.
Manager Customer Service & Support
PureVPN
Paid for a months VPN service
1)live support threatens to terminate my account without refund if i ask if torrents can be downloaded!
2)for downloading from file hosting such as rapidgator worked well , good speed
3) buggy software interface , they release updates seem to gave fixed it.
adding dedicated ip and swithcing between to dynamic ip major pain
4)price seems cheap to use as a vpn for browsing webpages
5) at times speed sucks due to server load
6) they don’t offer discount it seems but the webpage randomly gives 10 percent off
7) Rigid inflexible poor billing, after taking a years vpn plan , they refuse to add a dedicated ip for 6 months to it
8) live customer support seems to take 5 mins to type each reply! good god!
9) asked for a refund moving to Ibvpn instead
Hi Abhishek,
1. Please confirm did you use any Translating tool or something as we do not threat about torrents but have a very friendly canned message in our live chat which any body may ask and check. Also we have mentioned our torrents policy on our website so how could we threat over it.
2. Thanks for the feedback about speed.
3. Unlike other providers we offer access to our all Shared Servers with Dedicated IP account for which customer needs to switch between servers. And as per your requirement you need to switch between servers to change the IP.
4. Price is not only for browsing the web pages but you may use our service for any purpose and you will feel the difference.
5. As PureVPN offers 300+ servers, we have already applied load balancing technique so you could not get any complaint of “Server Overloaded”. Must want to let you know that slow speed may be caused by multiple factors i.e. your internet connection speed, firewall settings, geo distance from VPN server etc.
6. We have been offering 65% discount already on our website, what else do you need?
7. You added order for annual Shared IP >> then availed 10% extra discount over it >> then asked for $24 more discount for dedicated IP i.e. product of $73.95 in just $44.95. Even after that you were offered 6 month dedicated IP in that amount but you did not avail.
8. Yes, as unlike others we have not applied auto bots on our live chat but the humans who read your message first then reply you accordingly and type it manually.
9. You were refunded as per your request.
Best Regards,
Q. Nauman M.
Manager Customer Service & Support
PureVPN
Very good vpn service. Best software I’ve tried so far and speeds are very good.