IPVanish Review

Best VPN I have found so far and I have tested many. Speeds are excellent and so is the customer support team. After the first month turning out to so great, I contacted support via their live chat to upgrade to the yearly plan and they fixed me up straight away -great service. Their VPN takes anything I have thrown at it in terms of different kinds of traffic, supports P2P, netflix HD streaming and even nntp (Usenet). No logging and great value for the price.

IP Vanish has absolutely the worst customer service, atrocious communications and no moral business ethics whatsoever. I’ve subscribed to BTGuard, Torguard and Private Internet Access and all 3 provided me with activation emails within 30 seconds of the Paypal transaction I paid with. After paying IP Vanish with Paypal for one of their VPN accounts, it was like they vanished from the surface of the Earth because I never heard a peep back from them. No order confirmation email, no activation email and not even a thank you. Only after filing a dispute with Paypal did they finally get off their fat rear ends and respond to my grievances. One email they sent me stated I was at fault because IP Vanish claimed they did send me the activation email, but I ignored it. What a bunch of BS. When I was able to demonstrate that IP Vanished lied and never sent me the activation email, they decide to change their story around. This time they said my request for a VPN account was denied based on undesirable info during my signup.

For those who have never dealt with IP Vanish, signup info consists of the 3 items when using Paypal to pay. 1st was Desired username, 2nd is Password, and 3rd was email address. Not sure how these 3 pieces of vague information would deem me an undesirable client. Clearly, this is more BS they made up to save face in the eyes of Paypal. Only after threatening to get Visa to intervene on my behalf, did the SOB’s at IP Vanish finally issue me a refund. What a horrible experience.

I thought BTGuard had horrendous customer service, but IP Vanish is far worse.

BE FORE WARNED, don’t believe all the raving positive reviews for IP Vanish. I wouldn’t be surprised if owners and staff at IP Vanish wrote these reviews on their own behalf and posted them using all sorts of different usernames and varying IP addresses. After all, they do have the infrastructure to do so. If you do decide to sign up with IP Vanish, pray you get their activation email within 5 minutes, otherwise, be prepared to file a dispute to get your money back.

LOVE IPVANISH!! You’re in the wrong if you’re using any other vpn provider.

Excellent service overall. Speed is really good.

Geolocalization on some websites may show a different location from the server location, which can be annoying when you want to access some geo-locked content (ie foreign tv broadcasting).

I contacted the Customer Service once, mentioning one of their server appearing in another country for many websites. Their answer was pretty fast, and they actually did something since like a week after, the server was rightly geolocalized.

In a nutshell, excellent and stable speed, very good customer service, allows P2P, has NAT firewall, no bandwidth limit, and reasonable, flat rate pricing.

All I have to say about these guys is my GOD the speed is awesome….U.S. U.K. and Canada servers all match the speed of my comcast connection – pretty sweet, thanks for the recommend 🙂