HideMyAss
Overall User Rating – (Jump to user reviews)
Website: www.hidemyass.com
Price: From $
Coupon / Discount: Up to 57% Off*
Our Rating: – 93.4%
Protection: 4/5
Software / GUI: 5/5
Features: 5/5
Network & Speed: 5/5
Ease of Use: 4.5/5
Service Overview and Reviews
Protocols: OpenVPN, PPTP, and L2TP
Service: HideMyAss provides a paid service with 890+ VPN Servers in 280+ locations. Just one account allows you to access them all meaning you can hide behind over 93,000+ IP addresses.
There is unlimited ‘single click’ switching between the servers and no bandwidth limitation. The servers are fast and automatically check the current load before you connect, based on settings you control, giving you the option to select a faster alternative if required.
The client software is excellent and is both powerful and feature packed yet still very easy to use. It is probably the most comprehensive VPN client software on the market. You can switch IP addresses on the fly on all servers or set a time period for them to change randomly.
With HideMyAss, assigned IP addresses are not shared with other users while you’re connected. Once you disconnect, that IP address is dumped back into the pool for re-use by another user. This is good for some VPN uses, not so good for others, so you’ll want to think about how you typically plan to use your VPN.
The ‘Secure IP bind’ feature allows you to specify applications that will stop working if an unexpected VPN disconnection occurs. You can use this to ensure your real IP does not suddenly leak in the event of a network problem.
Dedicated iOS app for iPhone and iPad and now a new dedicated HMA! Pro VPN Android app for the best VPN experience for your Android phone or tablet. It’s really slick!
5 simultaneous device connections per account!
30-day money back guarantee.
Privacy: Logs are not stored on their VPN servers, they are all stored in a offshore server. Logs are kept 30 days to track abuses like spam etc. They do not monitor any traffic. See their Policy/Terms/FAQ
Coupon / Discount:* Summer Sale:-
1 month $9.99 (13% off)
6 month $39.96 (42% off)
12 month $59.88 (57% off)
Our Thoughts: HideMyAss VPN is a very good service and is both easy to use and stable with fast speeds across most of the network. The global server network is among the largest available with a choice of more than one server in many countries.
The client software is probably the best on the market and is packed with features including easy IP switching and the ability to speed test all the servers from within the software. The ‘Secure IP bind’ feature is an added security bonus for P2P users.
HMA is very competitively priced if you opt for a 12-month plan and represents excellent value for money.
HideMyAss User Reviews
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Please rate HideMyAss from your own experience via the form at the bottom of this page.
HideMyAss Speed Test Results
HideMyAss Speed Test
Below you can see our testing results for HideMyAss . For more details of how we conduct our speed tests go to VPN Speed Tests.
Test PC #1 – United States – OS (Mac OSX) – ISP (Cox)
| SpeedTest.net (Iron) | Location | Ping | Download | Upload |
| Not Using VPN | United States | 24 | 20.62 | 6.91 |
| PPTP | Canada | 218 | 16.41 | 2.30 |
| PPTP | Singapore | 198 | 5.48 | 2.95 |
| PPTP | United Kingdom | 180 | 7.94 | 2.80 |
| PPTP | United States | 33 | 10.06 | 7.70 |
| PPTP | Luxembourg | 185 | 6.58 | 1.93 |
| Download Test (Curl) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United States | 620M | 1546K | 06:51 |
| PPTP | Canada | 620M | 1169K | 09:03 |
| PPTP | Singapore | 620M | 354K | 29:51 |
| PPTP | United Kingdom | 620M | 811K | 13:02 |
| PPTP | United States | 620M | 971K | 10:53 |
| PPTP | Luxembourg | 620M | 1056K | 10:01 |
| P2P Test (Transmission) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United States | 729.1Mb | 1.65Mb | 07:20 |
| PPTP | Canada | 729.1Mb | 1.17Mb | 10:19 |
| PPTP | Singapore | 729.1Mb | 0.84Mb | 14:31 |
| PPTP | Luxembourg | 729.1Mb | 1.09Mb | 11:14 |
Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)
| SpeedTest.net (Firefox) | Location | Ping | Download | Upload |
| Not Using VPN | United Kingdom | 32 | 10.56 | 0.94 |
| PPTP | Netherlands | 60 | 8.46 | 0.75 |
| PPTP | United States | 113 | 8.97 | 0.86 |
| PPTP | United Kingdom | 49 | 10.14 | 0.78 |
| PPTP | Canada | 148 | 7.48 | 0.71 |
| PPTP | Switzerland | 56 | 10.08 | 0.77 |
| PPTP | Serbia | 88 | 7.71 | 0.79 |
| Download Test (Curl) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United Kingdom | 620M | 1241k | 08:31 |
| PPTP | Netherlands | 620M | 676k | 15:14 |
| PPTP | United States | 620M | 890k | 11:52 |
| PPTP | United Kingdom | 620M | 1113k | 09:30 |
| PPTP | Canada | 620M | 843k | 12:32 |
| PPTP | Switzerland | 620M | 1025k | 10:19 |
| PPTP | Serbia | 620M | 614k | 16:44 |
| P2P Test (uTorrent) | Location | File Size | Av. Speed/sec | Time/mins |
| Not Using VPN | United Kingdom | 695Mb | 1.1Mb | 10:22 |
| PPTP | Netherlands | 695Mb | 0.99Mb | 11:50 |
| PPTP | United States | 695Mb | 0.92Mb | 12:55 |
| PPTP | United Kingdom | 695Mb | 1.0Mb | 11:20 |
| PPTP | Canada | 695Mb | 1.0Mb | 11:25 |
| PPTP | Switzerland | 695Mb | 0.92Mb | 13:02 |
| PPTP | Serbia | 695Mb | 0.77Mb | 15:20 |
Tips: If speeds are slow with OpenVPN and you aren’t hyper-paranoid about security, try PPTP (Update: see Alert below) or L2TP. PPTP and L2TP can sometimes be faster, and are perfectly fine for most stuff.
When selecting similar locations from the list, it seems generally the last ones in the group are fastest (i.e. – LOC1 S5 might be faster than LOC1 S1). Also, don’t trust the load balancing feature too much, because there could be a good reason more people are using some servers vs. others (like they’re faster).
When using P2P, it’s generally a good idea to connect to servers in countries that are not subject to strict DMCA provisions to avoid copyright trolls and other unjustified hassles for both you and HMA. They have plenty of countries to choose from when connecting for P2P use.
Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
The application was too slow for my needs. The service personal are nice and I guess it does OK in the other areas but I’ve not tried it long enough to tell. What I can say is the speed is about 50% less than the VPN I’m now using. I tested several cities and several servers in those cities and not once did HMA come out ahead.
What is really irritating is I’ve asked for a refund under their 30 day 100% refund policy but no refund yet. They charged my account in a matter of minutes but it’s taking days for a refund.
Nice people, great control panel but very very poor refund follow through.
I’m lucky enough to travel frequently thanks to my job and I have used HMA for over 2 years now. The software and server choice is second to none and all for a great price. Support wasn’t the greatest in the past but they have really got their act together over the last few months.
Been using HMA on my Mac and iphone for 7 months now with no complaints. Even got it set-up on my girlfriend’s HTC. Rarely had to contact support but when I did they were really helpful. The forum is a mass of info on a broad range of related topics.
Awful support team.
That’ the only thing that makes it bad.
I paid 1 month VPN pro subscription and didn’t get it. I was chatting with their live chat team and the person that was helping me called “VuK” just left the chat without saying anything.
The last message was “we’re checking now.”
After that… “VuK” left the chat but don’t worry we will still be able to …. blah blah
After refreshing the page it says “We’re offline”
Now I have nothing to do. I have already closed the paypal dispute and cant reopen. I shouldn’t close it.
Find another company if you don’t want to go through all this mess.
Hello Johnson,
I am Jovan from HideMyAss. I am really sorry to hear that and I’d like to rectify this.
The datacenter where our chat system (Zopim) is hosted, was affected by storm Sandy – so it was going down and up all the time. There was nothing we could do at that moment.
Thank you for your understanding.
Great user interface. Easy to use. Protection only 3 stars, because HMA! keeps logs of the date and time you are using their service. It is in their terms of service that they cannot ignore DMCA take-down requests and the will issue a file sharing complaint to the user if needed.
Just a quick clarification re: the DMCA notice thing if anyone else is wondering. When using P2P, it’s generally a good idea to connect to servers in countries that are not subject to strict DMCA provisions to avoid copyright trolls and other unjustified hassles for both you and HMA. They have plenty of countries to choose from when connecting for P2P use. Check out this thread from their forum (in particular the response from Admins).
Also of interest:- P2P in Switzerland and P2P in Norway
Affordable, easy to use and reliable HMA VPN keeps me anonymous on the net. The impact on speed is minimal my 10mb connection remains at near max speed except during a few peak usage hours. Indispensable.
HMA was the first VPN I tried, and it live up to its adverts. The control panel is extremely easy to use. Lots of servers. But since they keep logs I gave them a low score on protection
I used VPN service of HMA and i must say that this is one of the best VPN service providers.
woot I love this vpn. It really works for me and it will for you too, two thumbs up! Three if grew another arm.
estaria bien
Via Google Translate: would be good