BTGuard Review

I find the speed absolutely horrible. If you have high speed internet don’t use this, especially their proxy service. If you submit a ticket to them, within a month you will not get a response.

The worst part is that the upload connections are almost non-existent. I could approach my bandwidth for downloading if I have about 20 – 30 DLs going at the same time, but for each individual DL they would start to ramp up to maybe 1/5 my speed and then it would drop after a few seconds. Once the DL is done, it takes days to seed. Absolute TRASH

The service is fast, I’ve had no issues come up as far as privacy is concerned and I was achieving must faster speeds using the OpenVPN connection. I am currently in the southeastern united states and am on a 100mbps fiber connection. I have had no issues maxing out my bandwidth using btguard. People complain about tech support yet if you know what you’re doing you’ll likely never need it. If it’s a real issue you’re having everyone will likely have the same issue and BTGuard will inform you. They’re not going to help you with your own network configuration woes. I have used it on all corners of the country on all types of connections (even mobile) and I have zero complaints about available bandwidth. I demand a lot for what I do and I dedicate much activity through BTGuard and it has yet to fail me. I feel that they could afford to bring the price down a little bit but considering the security and privacy you get through BTGuard I’m comfortable with paying the $9.99 monthly fee. I cannot attest to the proxy service as I have only used the VPN portion. Cancellation is easy. Just log into your account and cancel…. I see some complaining about how you’re locked into a reoccurring billing cycle. Laziness to click a button when you’re finished doesn’t justify a complaint.

I would not buy this service again. I tried to contact them TWICE many months ago with a legitimate support question, and they completely ignored me. I refuse to do business with a company that has blatant disrespect for the people that pay them. If they can’t even ACKNOWLEDGE A SUPPORT QUESTION, regardless whether they can help with it, then they are simply a faceless ripoff company and I would NEVER pay them again for such ignorance.

Do NOT buy from these people. They are claiming to provide support but do not have any. They are just taking people’s money and leaving them to fend for themselves. When I pay for something I expect at least an acknowledgement when I need to open a support ticket. Their support does not exist at all.

I don’t get it I have been using BTGuard VPN for the last two months and its rock solid hasn’t crashed once, it never goes down and is safe. It’s cheap, short money for a great product and great protection. Speed wise its not the fastest, I get about 3Mbs most of the time. I got a six month license but will be renewing for an entire year, again BTGuard VPN is a great product at a great price.

I had BTGuard for 6 months. Three months it did not work at all, nomather what i tried. Their helpdesk is shit. …What helpdesk??? I – and many users whit me (check Google) – send emails to their helpdesk and never get a response.